RecoveryBlog
recoveryblog: a blog for recovery advocates!
Our recovery advocacy blog is produced by individuals in recovery! Here you will find commentary and personal discussions on different aspects of addiction recovery and advocacy.
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Faces & Voices of Recovery is seeking an Operations Manager.
This is a full-time home-based position with a competitive annual starting salary- based on experience. Faces & Voices of Recovery offers generous leave and health benefits.
We believe that diversity in experiences, perspectives, knowledge, and ideas fuels creativity, broadens knowledge, and helps drive success. That’s why we’re proud to be an equal-opportunity employer and strive to treat all employees with honesty, dignity, and sensitivity. We welcome all qualified applicants regardless of recovery status, criminal justice history, race, color, national origin, ethnicity, religion, sex, pregnancy, sexual orientation, gender, gender expression or identity, age, disability, veteran status, marital status or any other legally protected class.
To Apply:
A cover letter describing your interest in THIS job and why you’re a good fit is required.
Please make sure your file names contain your first and last name.
Send resume and cover letter to careers@facesandvoicesofrecovery.org.
Job purpose
The Operations Manager supports the Director of Operations and Chief Operating Officer in the development and implementation of strategies to optimize daily operations. The Operations Manager demonstrates leadership & integrity working in alignment with the organization’s strategic goals to support human resources, administration, finance, digital infrastructure, fund development, and events. The Operations Manager will play a collaborative role in developing and implementing systems that increase the quality and efficiency of our work, supporting our ability to grow and expand our mission.
Duties & Responsibilities
- Ensure operational management systems, are managed appropriately and cost-effectively
- Analyze and streamline the company’s processes, identify opportunities for improvement, and develop strategies to enhance productivity and profitability
- Aid in the formation and implementation of standard operating procedures and personnel policies, and contribute to the development and integration of new processes
- Promote justice, diversity, equity & inclusion (J-DEI) initiatives set forth by the organization
- Liaise between organization and accountants to coordinate day-to-day finance operations including processing deposits, payables, reimbursements, invoicing, and audits
- Ensure the maintenance of appropriate financial records and preparation of required financial reports
- Assist with human resources functions to include payroll, on/off-boarding, goal setting and tracking, training, performance management, leaves, benefits, and job descriptions
- Coordinate employee engagement strategies and initiatives that contribute to a thriving organizational culture
- Collaborate interdepartmentally to ensure all departments are working together effectively to achieve the company’s goals
Additional Duties & Responsibilities
- Work jointly with leadership to administer operational policies & procedures
- Troubleshoot and resolve operational issues
- Manage relationships with external vendors and consultants to ensure successful and ongoing delivery of operational capabilities
- Research, cultivate, and maintain relationships with internal & external stakeholders
Qualifications
- Bachelor’s Degree or commensurate experience in business administration, grant-making, program/project management, preferably in a non-profit or philanthropic setting
- At least 3+ years supervisory or managerial experience
- At least 2+ years remote work & virtual platform experience
- Experience in fund development, membership or related field
- Experience with donor databases is highly desirable
- Proficient computer and data management skills, including software such as MS Office Suite, QuickBooks, Salesforce
- Familiarity with human Resources Information Systems (HRIS)
- Strong organizational, administrative, and time- management skills with attention to detail; ability to understand big picture goals and needs and translate them to smaller scale tasks to implement projects with accuracy and efficiency
- Fluency in budgeting, planning, and strategy as well as tracking, reporting, and cash flow • Working knowledge of non-profit audit cycle and process
- Impeccable, integrity and trustworthiness, with an ability to handle sensitive information effectively and confidentially
- Superior attention to detail and excellent organizational, time-management and project management skills
- Demonstrates an understanding of justice diversity, equity, and inclusion (JDEI) and a willingness to grow with the team’s J-DEI journey
- Apt problem-solving skills; ability to think creatively to develop practical solutions and willingness to work effectively both with and without standards, templates, and supervision
- Propensity for teamwork; desire to collaborate with others and ability to engage with diverse people working toward common goals
Salary
- $63,000 to $78,750; commensurate with experience.
Working conditions
Faces & Voices of Recovery employs remote workers who must maintain a home office conducive to optimal work performance and free of distractions. Some projects may require staff to travel. All necessary personal arrangements for travel such as childcare, house care, pet care, etc. should be done on personal time. Local errands, like shipping and mailing, that pertain to work projects should be done during work hours. All staff are required to work and be available during office hours – 9:00 am -5:00 pm ET unless otherwise approved by supervisor.
Physical requirements
Employee must be able to remain in a stationary position 90% of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position frequently communicates with other team members and customers who have inquiries. Must be able to exchange accurate information in these situations. Some occasions may call for moving equipment weighing up to 50 pounds to and from venue locations for various events.
Direct Reports
Operations Assistant, Operations Coordinator; other staff as assigned.
Reminder
Please include resume and cover letter and include your First and Last Name in the title of the documents.
Faces & Voices of Recovery is seeking a Fund Development Manager.
This is a full-time home-based position with a competitive annual starting salary- based on experience. Faces & Voices of Recovery offers generous leave and health benefits.
We believe that diversity in experiences, perspectives, knowledge, and ideas fuels creativity, broadens knowledge, and helps drive success. That’s why we’re proud to be an equal opportunity employer and strive to treat all employees with honesty, dignity, and sensitivity. We welcome all qualified applicants regardless of recovery status, criminal justice history, race, color, national origin, ethnicity, religion, sex, pregnancy, sexual orientation, gender, gender expression or identity, age, disability, veteran status, marital status or any other legally protected class.
To Apply:
A cover letter describing your interest in THIS job and why you’re a good fit is required.
Please make sure your file names contain your first and last name.
Send resume and cover letter to careers@facesandvoicesofrecovery.org.
Job purpose
The Fund Development Manager works closely with the Executive Team and others to develop, implement, and monitor initiatives to grow support for the organization. The Fund Development Manager manages special fundraising events, online donations, individual membership, corporate donations, and grant proposals while building awareness of the contributions and financial needs of Faces & Voices of Recovery. This role is integral to accomplishing the strategic goals and objectives of the overall organization. The Fund Development Manager will be a key liaison to the organization’s stakeholders, supporters, and volunteers. This includes working with leadership and others to identify, cultivate, thank, and steward members, donors, volunteers, and other supporters.
Duties & Responsibilities
Memberships, Donations, Grants
- Coordinate membership program; conduct annual membership drive
- Identify and cultivate prospective donors
- Manage all existing donor relationships by tracking funding status, interests, communications, and opportunities
- Create regular fundraising and membership reports and update internal databases
- Research, cultivate, and maintain relationships with potential donors
- Oversee handling of communications with members, donors, volunteers, and other supporters, including welcome letters, renewals, and donor acknowledgments
- Research and apply for new grant funding opportunities
- Research and apply for corporate sponsorships
- Partner with Public Affairs to implement year-round marketing and communications plans, including special campaigns and initiatives, and update website content
Volunteer Engagement
- Oversee recruitment and onboarding of volunteers and interns
- Organize opportunities for engagement of volunteers
Fundraising Events
- Develop and implement a comprehensive fundraising program
- Coordinate annual and periodic fundraising initiatives
General duties
- Write and maintain up-to-date standard operating procedures for fund development
- Maintain development infrastructure and support functions, including overseeing the donor database and recognition process, establishing fundraising targets, monitoring and evaluating results, and providing regular revenue and cash flow updates on projections versus results
- Develop project planning documents and archive project materials to ensure visibility of project history, current status, and future directions
- Create and manage detailed project schedules and workplans using SharePoint, Salesforce, Excel, and other project management software
- Schedule meetings, develop agendas, document project conversations and follow-up on next steps to ensure completion
Qualifications
- Development professional with passion for healthcare and social justice
- At least 2+ years of experience in nonprofit or philanthropic fund development
- At least 5+ years of programmatic development, community service, and/or non-profit management
- Demonstrated knowledge of practices, policies and procedures related to development and fundraising including specific knowledge of the laws and regulations governing these areas
- Natural collaborator and problem solver with ability to take initiative and work independently
- Strong written and verbal communication skills
- Sound judgement and ability to exercise discretion when dealing with confidential information
- High degree of self-motivation, personal discipline, and integrity
- Demonstrates an understanding of diversity, equity, and inclusion (DEI) and a willingness to grow with the team in our DEI journey
- Demonstrated ability to work collaboratively in a diverse environment
- Excellent analytical and problem-solving skills combined with attention to detail for complex, detail-oriented work
- Ability to work independently, as a team member, and across departmental boundaries in a fast-paced environment
- Flexibility to be organized, productive and effective in a dynamic environment, involved with a variety of simultaneous projects and workflows
- Ability to complete projects according to outlined scope, budget, and timeline
- Excellent computer and data management skills, including software such as Microsoft Office, Zoom, Slack, Salesforce, and SharePoint
Salary
- $63,000 to $78,750; commensurate with experience.
Working conditions
Faces & Voices of Recovery employs remote workers who must maintain a home office conducive to optimal work performance and free of distractions. Some projects may require staff to travel. All necessary personal arrangements for travel such as childcare, house care, pet care, etc. should be done on personal time. Local errands, like shipping and mailing, that pertain to work projects should be done during work hours. All staff are required to work and be available during office hours – 9:00 am -5:00 pm ET unless otherwise approved by supervisor.
Physical requirements
Employee must be able to remain in a stationary position 90% of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position frequently communicates with other team members and customers who have inquiries. Must be able to exchange accurate information in these situations. Some occasions may call for moving equipment weighing up to 50 pounds to and from venue locations for various events.
Direct Reports
None
Reminder
Please include resume and cover letter and include your First and Last Name in the title of the documents.
FOR IMMEDIATE RELEASE
FACES & VOICES OF RECOVERY ANNOUNCES ITS
2023-2025 FEDERAL POLICY & ADVOCACY PRIORITIES
Washington, DC
Faces & Voices of Recovery is honored to continue its work through advocacy and public policy to increase accessibility and remove barriers to recovery support services.
Faces & Voices of Recovery advocates daily for the millions of people in and seeking recovery. For over 20 years they have continued to have important conversations; work with constituents to create equitable services, and create brave spaces for people
impacted by addiction, their friends, family members, and the organizations that work
to support them.
As the new Congressional term has begun, Faces & Voices of Recovery look to the future and building new relationships with decision-makers to prioritize the faces and voices of those in recovery, those using substances, and their families. The 2023-2025 plan highlights the need to expand addiction recovery services and accessibility, remove barriers and nurture social determinants of recovery, and harness the passion and action for
grassroots engagement.
A few priority highlights from the plan include strengthening patient health information safeguards that prevent unauthorized disclosure, diversify funding streams for recovery support services across federal and state agencies, ensure laws and regulation reflect harm reduction principles, and expand Recovery-Ready Workplace (RRW) models including eliminating arbitrary penalties for past criminal convictions.
For more information on Faces & Voices of Recovery please visit http://www.facesandvoicesofrecovery.org.
Emily Porcelli
Marketing and Communications Manager
Faces & Voices of Recovery
(202) 741-9392
eporcelli@facesandvoicesofrecovery.org
“Unlocking the Potential of Recovery Community Organizations and Peer Recovery Support Services is an important call to action on the future of addiction recovery in the United States”, says William L. White, Recovery Historian, and author of Slaying the Dragon: The History of Addiction Treatment and Recovery in America. “If its recommendations are heeded, this seminal report could well be a milestone in the future of recovery community organizations and peer recovery support services.”
The white paper, soon to be released publicly by Faces & Voices of Recovery, demonstrates how the current financing models for peer recovery support services present significant barriers to maximizing the role of the peer workforce in addressing the addiction crisis in the United States. The peer-to-peer relationship impacts health at multiple levels of the socioecological model (i.e., at individual, family, community, and societal levels) and has potential not currently actualized. The inclusion of peer workers has become a best practice and a number of interventions utilizing them demonstrate compelling outcomes. In this report, the authors lay out the key issues underlying the need for action to bring about broad systems change.
“While we recognize the complexity of policy and financing issues, the peer workforce and recovery community organizations that employ them need a paradigm shift now to sustain their invaluable work in communities across America. This report is a must-read for everyone interested in the future of recovery community organizations and peer recovery support services”, says Patty McCarthy, CEO of Faces & Voices of Recovery.
Authors of the white paper are Kenneth D. Smith, PhD, Assistant Professor of Public Health at the University of Tennessee Knoxville, Robin Peyson, MHSA, Owner & Lead Consultant of RLP Consulting, and Sierra Castedo de Martell, MPH, Doctoral Candidate, UTHealth School of Public Health, Austin Regional Campus.
Join Faces & Voices of Recovery at 3-4:30 pm ET on December 1, 2022, for a webinar with the authors, as well as other nationally recognized leaders in the recovery movement. To learn more or register https://facesandvoicesofrecovery.org/event/a-seat-at-the-table-leadership-to-unlock-the-potential-of-recovery-community/
Unlocking the Potential of Recovery Community Organizations and Peer Recovery Support Services will be made available on the Faces & Voices of Recovery website at https://facesandvoicesofrecovery.org/ prior to the event.
Contact
“In the early days of the pandemic during lockdown, I lost three people in one month. With that happening and being in the recovery field, sometimes you wonder if you’ve done enough for someone.” – Pete Walker.
2020 was an unprecedented year. Feelings of uncertainty and dread crept over the general public as COVID-19 broke headlines, further spreading and festering into a full-blown pandemic. The whole world seemed to be turned upside down as everything shut down around us. People lost their jobs, their homes, and their loved ones. Yet while this ongoing pandemic continues to dominate headlines, in the United States there has been another, tangential crisis gripping the country and its communities long before COVID – the addiction and overdose epidemic.
The addiction and overdose epidemic has impacted communities across the country for years now. According to the CDC, there have been close to 841,000 people die from a drug overdose over the span of 20 years from 1999 to 2019. Despite research, advocacy efforts, and attempts to partially mobilize the recovery community, no one was quite prepared for the storm that 2020 would bring across the nation.
The convergence of the COVID-19 pandemic and overdose epidemic led to a spike in overdose deaths, with overdoses hitting an all-time high in 2020. Recently, the CDC released new data showing that for the first time ever, during the ongoing pandemic, overdose deaths had exceeded 100,000 during a twelve-month period . According to the Recovery Research Institute, substance overdose deaths increased the most during the first five months of the pandemic . This can be attributed to most states going into lockdown, leaving many stuck in their homes. The isolation and disconnect experienced during this time often intensified existing mental health and substance use disorders.
Abraham “Pete” Walker of Michigan and Florida, owner of Walker Consulting and Recovery Coaching, reflects upon the challenges he experienced during those early months of the pandemic and lockdown.
“I like to say that with my emotions, I am pretty level keeled. I try to be spiritual and do good. But during lockdown I went into a very dark place”, says Pete.
During this time, as Pete worked for his own LLC and some other recovery nonprofits, he lost three individuals to overdose in just one month. The emotional burden that compounded loss places upon a professional working in recovery support services is tremendous. By being a person in recovery as well, Pete directly understands the challenges that the isolation of the pandemic brought on to so many.
“All of this is like a tornado happening. Maybe some that weren’t necessarily going to get caught up in it are getting swept up. Perhaps some of it comes from isolation and boredom, or from the scares and anxiety of the pandemic. We don’t know what happens to some people or what they might be going through – and COVID really intensified emotions and swept more people up into this tornado.”
This metaphor Pete uses to capture the grim reality of what happened in 2020 hits close to home for many communities across the United States, as this ‘tornado’ touched down and wreaked havoc in nearly every corner of the country. At Healing Transitions in Raleigh, North Carolina, Courtni Wheeler leads the Rapid Responder Team. She began this role at the very start of the COVID pandemic, when most overdoses that Courtni and her team responded to were related to heroin or fentanyl use. However, as lockdowns started, the overdose calls they were responding to shifted to cocaine, pressed pills, methamphetamines, and even marijuana.
Overdoses from marijuana were something Courtni described as ‘simply unheard of’. In fact, the majority of calls her team responded to in those early months of the pandemic were overdoses resulting from substances one wouldn’t typically overdose from. In working alongside Emergency Medical Service (EMS) personnel, Courtni became aware of how overloaded they were with calls, with many of them being related to mental health.
“With the world shutting down and people losing their jobs, mental health crises were going up and so was substance use,” Courtni says. “We all know working in this field that mental health and substance use go hand-in-hand.”
In responding to calls during the pandemic and lockdown, Courtni witnessed just how much COVID was impacting her community and those with substance use disorder.
“For a lot of people. . . the only thing they have as a coping skill – to release those emotions and that stress and anxiety – is to use something to make them feel better,” says Courtni. “People who normally don’t suffer from mental health problems, or those that just have generalized anxiety, are now trying to cope with depression and are turning to substance use to do that.”
Tornadoes don’t impact all communities equally. More marginalized communities don’t have as strong of structures to sustain themselves. When a tornado hits, they are more brutally damaged, even in less severe conditions. They have fewer resources to respond to the disaster crisis and scant reserves to fall back on when their communities lose infrastructure. The convergence of the COVID-19 Pandemic and the addiction and overdose epidemic— what is known as a ‘syndemic’ —has not impacted all communities equally. We need to address the long-standing deficits and historic gaps that have been exposed by the crises that have unfolded across all our communities.
The syndemic has also taken its toll on the first responders that millions rely on each day. In many communities across the country, EMS first responders were already answering large volumes of calls related to overdoses. The COVID-19 pandemic just created even more of a burden. Anxieties over getting and spreading COVID to their families, coupled with the stress and increasing number of calls became almost unbearable for most. Many first responders interviewed for this article expressed experiencing compassion fatigue and had an internal conflict of wanting to help, but not feeling that compassion towards individuals who were overdosing. This internal struggle and burnout were something that they each had to cope with and work through, as they navigated through their emotions and the toll of being on the front lines of both crises.
The substance use care system was already deep into what would be considered a severe workforce crisis, simmering for over at least the last two decades. In 2019, the Annapolis Coalition released a report commissioned by SAMHSA on our pre-COVID workforce crisis. It was estimated then that there was a need for 1,103,338 peer support workers and 1,436,228 behavioral health counselors, as part of the 4,486,865 behavioral health workers conservatively anticipated at the time of this report to meet the current need . However, it is even worse now. Recovery support systems have suffered from inconsistent funding and low compensation, and the result has been devastating. A recent occurrence has been individuals all over the country walking out of their jobs in what has been dubbed ‘The Great Resignation of 2021’. We are witnessing some recovery programs with 100% turnover of peer staff. The loss of recovery infrastructure at a time of greatest need is unsustainable. To rebuild, we must create a trauma and recovery-informed substance use disorder service system that is inviting for people to work in, focused on long-term healing and inclusive of the recovery community in all its diversity.
A fundamental facet of how communities successfully respond after a disaster includes meaningful inclusion of all the members of that community in the rebuilding process. The first responder and recovery workforce have been working in this dynamic of assisting communities even as their own support systems have been ravaged. We must address the needs of first responders and peer workers in ways that foster healing at the individual and community level with stable funding at both the federal and state levels. A good start to this would be supporting the ten-percent recovery support set-aside in our federal Substance Abuse Prevention and Treatment Block Grant (SABG).
The Substance Abuse Prevention and Treatment Block Grant (SABG) enables states and jurisdictions to provide prevention, treatment, and recovery support services. This federal funding allows programs to plan, implement, and evaluate activities related to substance use. Grantees are required to spend at least 20% of SABG dollars on primary prevention strategies. Currently, a similar carve-out for recovery support services is in discussion for the federal FY2022 budget. Fondly referred to as the Recovery Set-Aside, this new dedicated funding would require Grantees to spend at least 10% of SABG dollars on recovery services and strategies to strengthening recovery community organizations, collegiate recovery programs, recovery residences, and other peer recovery programs for substance use. Supporting and advocating for the Set-Aside is just one important step towards ensuring states can use these much-needed resources to support grassroots recovery community efforts in a sustainable and inclusive manner. Communities across the country depend on it, including yours.
Washington, DC
Faces & Voices of Recovery, a national advocacy organization and staple in the recovery community since 2001, is proud to further the work and dedication of International Recovery Day (IRD). Assuming responsibility of International Recovery Day – formerly International Recovery Day, Inc. – and all its assets, Faces & Voices will now lead and manage the continuation of this incredible event and its movement into the future.
In 2019, John Winslow founded International Recovery Day, Inc. as an organization and event dedicated to promoting all recovery pathways from substance use disorders and educating the public on the value of recovery. Celebrated the 30th of September (Recovery Month), International Recovery Day is an opportunity to celebrate recovery with countries from across the globe! Although International Recovery Day, Inc. will no longer operate, the annual celebration remains. Entering its third year, Faces & Voices will continue this international celebration by working with organizations, entities, and enthusiastic supporters of recovery to illuminate monuments and structures in purple across the world on September 30th.
Founder, and former owner of International Recovery Day, John Winslow, shares his excitement for this transition, “From its earliest inception, I have pondered how best to ensure the continuity and growth of International Recovery Day… I felt an increasing recognition of the need to find and establish a solid home base for this new and tender venture that held the potential to impact millions. I feel confident this transition will ensure continuity of our annual global event and expand addiction recovery awareness and involvement to a much larger scale. It just feels right.” IRD blends seamlessly into Faces & Voices core service – advocacy. Continuing the tradition of International Recovery Day embraces Faces & Voices mission to change the way addiction and recovery are understood and embraced through advocacy, education, and leadership.
Faces & Voices is ecstatic for this opportunity to heighten international awareness for recovery. “International Recovery Day has demonstrated that the global recovery movement has incredible power and provides a vital connection for millions around the world. We’re sincerely grateful for John Winslow’s leadership and vision for IRD. We’re honored to coordinate the annual observance and raise awareness for all recovery pathways from all addictions. We aim to engage individuals in every country around the world as a way to honor those in recovery and provide hope for those still struggling with addiction”, says Patty McCarthy, Chief Executive Officer, Faces & Voices of Recovery.
International Recovery Day demonstrates the immense impact addiction recovery has on the world around us. From Niagara Falls in New York to Google Headquarters in California, and landmarks across the world lit purple on a single day to acknowledge recovery shows the tremendous affect that substance use disorder and recovery has on communities.
International Recovery Day’s website – internationrecoveryday.org also provides space for people across the world to launch virtual fireworks on September 30th, to symbolize the hope and help that is offered through different recovery pathways and allow people to celebrate their own recovery – in a way that’s unique to them – and yet still a small part of a greater whole.
Advancing IRD’s accelerated progress requires a revitalized sense of community from person-to-person gatherings or screen-to-screen hangouts, “around the world, the recovery movement is gaining traction and depth. We are thrilled to continue International Recovery Day and support equitable access to recovery for any human being who wants it. At Faces & Voices, we envision a global recovery movement that knows no bounds, borders, or barriers”, says Phil Rutherford, Chief Operating Officer, Faces & Voices of Recovery.
Whether anyone or any group participate launching virtual fireworks or illuminating landmarks and buildings purple, International Recovery Day reminds us that “Recovery is for Everyone” and engaging and celebrating recovery extends well beyond a single person.
Thank you for supporting us in our efforts and advocacy for a brighter future for all.
For more information, visit internationalrecoveryday.org and www.facesandvoicesofrecovery.org
Emily Porcelli, Marketing and Communications
Faces & Voices of Recovery
202-741-9392
In February of 2020, I began my position with Faces & Voices of Recovery. With experience in grassroots organizing, working with RCOs and state systems, and peer training facilitation and curriculum development, I brought with me a passion to strengthen the national network of Recovery Community Organizations. As a woman in sustained recovery, I personally utilized peer services and had access to local RCOs. This personal experience helped to solidify my understanding of the vital role peers and RCOs have in building a foundation for recovery and across the recovery continuum journey.
I spent my first few months with the organization learning about our ARCO members. I learned from active ARCO members, members who opted to leave ARCO, and organizations who had unsuccessfully applied for membership. I sought a deeper understanding of their challenges and where Faces & Voices of Recovery, the RCO definition, and the 8 Criteria for RCOs and ARCO membership could improve. I grew my knowledge through rich and vulnerable conversations and by listening to understand. After a few short months, I submitted a proposal to complete a programmatic evaluation on our ARCO program with the intent to make changes that were responsive to challenges encountered by RCOs.
As the work on this evaluation began, Faces & Voices of Recovery became aware of how we as an organization, and many others in our national recovery network, failed to equitably represent Black; Indigenous; and people of color in our work to elevate and increase access to recovery. This was something I had already become aware of through the conversations I had been having with RCOs in our national system. The ARCO Programmatic evaluation grew from making responsive changes for developing RCOs into making responsive changes that were culturally congruent to BIPOC community members, LGBTQIA+ community members, People Who Use Drugs (PWUD), and harm reduction efforts that are inequitably welcomed and represented in recovery spaces.
A wise and brutally honest ARCO member expressed to me that Faces & Voices of Recovery, and the recovery movement as a whole, had a history of inequity and whiteness. This member had been a supporter of our organization for many years and continued to do so but was unabashed about his truth and experience as an African American, long-term recovering community member, and recovery advocate. This person committed to helping us do better if I committed to doing the work. You know who you are, and I thank you. It was with passion and empathy, along with support and access to resources to complete the ARCO Programmatic Evaluation from Patty McCarthy; Phillip Rutherford; and Joseph Hogan-Sanchez, that we began our journey to do better.
This report and the work conducted by our ARCO members is a mechanism to reevaluate our systems, embrace dialogue in the spirit of understanding, and challenge what we know to be true. It is a catalyst for change. It has changed our organization and ARCO membership, but more importantly, it has changed me, and I hope that it spurs change for you. Together, we can do better.
We are pleased to present to you the 2021 ARCO Programmatic Evaluation Report which can be accessed for online reading, downloading, and printing here.
Marianna Horowitz
Program Manager, Faces & Voices of Recovery
Posts from William White
Peer recovery support service (PRSS) programs should have an established, formal recovery community advisory council or community board, in addition to a Board of Directors.
Building a Strong Governing Board
A peer recovery support services (PRSS) program benefits from having a strong board that is dedicated to the mission of the organization, representative of the local recovery community, and effectively prepared for their governing role.
Featured Panelists: Christina Love, Dharma Mirza, and Meghan Hetfield
Christina Love, Advocacy Initiative Specialist, Alaska Network on Domestic Violence & Sexual Assault (ANDVSA)
Dharma Mirza Equity & Justice Fellow at ARHE & Oregon Measure 110 Oversight & Accountability Council Member
Dharma Mirza (she/her) is an artist, activist, policy advocate, and scholar living in Corvallis, OR. Dharma is a Public Health and Gender Studies student at Oregon State University. Dharma focuses her work and research on harm reduction, sexual health, addiction, public health equity, and the intersections of behavioral health and marginalized health populations. Dharma informs her work through intersectional, feminist, and decolonial frameworks and draws on her own experiences in navigating health/harm reduction services as an HIV-positive, queer, biracial transgender woman, Khwaja Sira (Pakistani Third Gender), and former survival sex worker and IV drug user.
Meghan Hetfield, Certified Addiction Recovery Coach and Certified Recovery Peer Advocate
As a Nationally Certified Peer Recovery Support Specialist and a NY State Certified Recovery Peer Advocate and Trainer, Meghan has found purpose in supporting people in their individual pathways of health and wellness. She is a dedicated advocate for Harm Reduction and ending the racist War on Drugs. She believes that radical compassion is needed to heal each other and meet our fellow humxns “where they’re at” without shame or judgement. Meghan is currently working from home in New York’s Catskill Mountains for WEconnect Health Management as a PRSS where she enjoys swimming holes, mushroom club hikes and cooking all her plant & fungi foraging finds.
Description: Recovery belongs to us all. Leading up to the second summit in St. Paul, MN this October 3-6, 2021 – 20 years after the original summit – what do we expect of our future? Three vibrant leaders discuss their perspectives and hopes for the next two decades of the Recovery Community. Through this moderated discussion, we will investigate the need to end gatekeeping and welcome everyone to recovery by lowering barriers to recovery support, creating inclusive spaces and programs, and broadening our understanding of what recovery means for people with different experiences. As we grow in empathy and understanding, we save lives by adding protective factors and building resiliency. Ever reminding us that Recovery is for Everyone: Every Person, Every Family, Every Community.
Moderated by: Keegan Wicks, National Advocacy and Outreach Manager, Faces & Voices of Recovery
This webinar series is sponsored by Alkermes.
Peer recovery support service (PRSS) programs require an ethical framework for service delivery. In most cases, simply “importing” a professional code of ethics is not effective. There is a difference between the professional-client relationship and the relationship of the peer leader and the peer being served that warrants an ethical framework specifically tailored to PRSS.
Understanding oneself is incomplete when divorced from the history of one’s people. Those with lived experience of addiction and recovery share such a larger history. Over the course of centuries and across the globe, we have been:
Abandoned Arrested Berated Caned Castigated Coerced Confronted Condemned Conned Defamed Defrocked Divorced Deported Denied Probation Denied Pardon Denied Parenthood Executed Electrocuted Electroshocked Evicted Expelled Exploited Exiled Feared Fired Forsaken Hated Humiliated Incarcerated Incapacitated Kidnapped Kicked Out Quarantined Restrained Ridiculed Sedated Seduced Shunned Shamed Surveilled Tough Loved Criticized Colonized Commercialized Criminalized Delegitimized Demonized Depersonalized Deprioritized Disenfranchised Eulogized Euthanized Glamorized Homogenized Hypnotized Institutionalized Lobotomized Marginalized Memorialized Miscategorized Mischaracterized Monetized Mythologized Objectified Ostracized Patronized Politicized Proselytized Publicized Sensationalized Stigmatized Scandalized Sensualized Sterilized Terrorized Theologized Traumatized Tranquilized Trivialized
More recently, through the efforts of recovery advocates and professional and public allies, we are being:
Applauded Awakened Celebrated Defined Educated Elevated Encouraged Helped Healed Enfranchised Hired Informed Inspired Motivated Profiled Reconstructed Recruited Redeemed Rekindled Renewed Restored Represented Reunited Supported Surveyed Transformed Uplifted Utilized Valued Vindicated Actualized Baptized Decriminalized Destigmatized Diversified Enfranchised Hypothesized Idealized Legitimized Medicalized Mobilized Organized Prioritized Professionalized Radicalized Randomized Recognized Reconceptualized Revitalized Secularized Sympathized Theorized
Through our shared journeys, recovery is gifting us with:
Accountability Acceptability Adaptability Authenticity Clarity Collegiality Community Dignity Employability Fidelity Flexibility Honesty Humility Integrity Longevity Maturity Opportunity Possibility Predictability Productivity Prosperity Respectability Responsibility Sanity Serenity Sobriety Spirituality Stability Survivability Tranquility Visibility Wellbriety
Is it any wonder given the complexity of these experiences that we struggle in recovery to answer, “Who am I?” We cannot fully understand the “me story” without the “we story.” Our personal stories nest within the hands of this larger multigenerational and multinational story. Our present circumstances, our shared needs, our individual aspirations, and our future destinies are inextricably linked to this complex, collective past. We can draw upon that past for resolve and inspiration at the same time we rise above it. Personally and collectively, we have fallen, yet like Lazarus, we rise anew. Personally and collectively, we are moving from pain to purpose.
To ensure fidelity to the recovery community organization model, Faces & Voices of Recovery, RCOs across the nation, and stakeholders have identified the following as national best practices for recovery community organizations.
I recently discovered a UK-based project that I found so exciting that I solicited the below blog to share with my readers. To me, the Well-Fed Social Supermarket signals a next stage in the evolution of recovery support services: programs that serve those seeking and in recovery while simultaneously benefiting the larger community. For generations, “service work” in the recovery community has reflected the support we provide each other, our mutual aid organizations, and individuals and families seeking recovery. Perhaps the day has arrived when that service ethic will be extended in new and dramatic ways to larger communities and cultures.
–Bill White
Recovery Innovations: The Well-Fed Social Supermarket
Dave Higham, Ged Pickersgill and David Best
Background
Recovery is a process that is characterised through the acronym CHIME – standing for Connectedness (the importance of social engagement); Hope; Identity (the growth of positive personal and social identities); Meaning (engaging in activities that give value to each day) and Empowerment (often experienced as positive self-esteem and self-efficacy).
For recovery community organisations, supporting people to achieve sustainable recovery is often about finding ways to promote CHIME that are personalised to individual aspirations and goals, and the stage of a person’s recovery. This means creating access to positive social and community resources that can nurture recovery capital.
In the UK, there have been a glut of recovery cafes, some of which have succeeded and others failed, but an increasing quest for diverse programmes and social enterprises that can both bolster recovery experiences while also contributing to the growth and wellbeing of the local community. This article provides a brief overview of the Well and then will focus on its innovative contribution to recovery pathways and community wellbeing.
The Well
The Well is a not-for-profit, community interest company (CIC) formed by ex-offender Dave Higham in 2012. Dave left prison for the last time in 2007 having spent over 25 years in addiction and in that time spent more time in prison than he did in the community. Since leaving prison in 2007 he has dedicated his life to supporting others with drug and alcohol addiction through both voluntary and paid employment. Dave set up The Well with his own money and with no blueprint to follow. Instead, he used his experience, vision and determination to create what has now become a leading provider of recovery services in the region.
Dave set up The Well when he recognised a gap in the provision of services during off-hours and weekends for those people who wanted to achieve or maintain abstinence. The first hub was launched in Lancaster in 2012, and a further four sites quickly followed in Lancashire and Cumbria (in the North-West of England).The majority of staff at The Well have lived experience of substance misuse and offending histories.
The Well has always been shaped, designed and delivered by the people it serves and supplemented by the assumption that both the person and their family need to recover and are thus welcomed. The Well is also open to people with prescription drug histories, mental health issues and trauma, and nearly all the people served have experienced CPTSD (Complex Post Traumatic Stress Disorder). The Well is based on the assumption that ‘Where we serve our community, we become active citizens in the community’.
The Social Supermarket
A Social Supermarket has been designed as a positive way of supporting those on low incomes, tackling poor diet and overcoming health inequalities, through the provision of surplus stock sold at heavily subsidised prices.
Since store’s opening in November 2019, Wellfed Social Supermarket has had a footfall of over 5,000 people and has also resulted in 279 referrals into The Well Communities through various mechanisms of support. The social supermarket has also facilitated (including but not limited to ) delivery of over 1500 hot meals to marginalised families, issued over 150 food bank vouchers, issued 17 free flu vaccination vouchers, delivered 37 emergency food parcels, delivered 242 sets of ingredients and recipes, and assisted families with welfare signposting in respect of white goods.
Well Fed social supermarket secures high-quality short dated food from retail and manufacture supply chains that would otherwise be sent as waste to landfill but is fit for human consumption. We sell this food to customers at reduced prices, typically an average of one-third of normal retail prices. Marketing is carefully targeted at residents on the lowest incomes and thus at greatest risk of experiencing food poverty and related health issues.
The social supermarket model innovates further by working with local agencies to provide a range of on-site support services. These are tailored to members’ needs and help them overcome multiple barriers to getting out of poverty. On-site support, signposting and assertive linkage may include money advice, debt counselling, and courses on healthy eating and cooking on a budget, as well as employability and vocational skills training. The Well-Fed Social Supermarket is a non-profit organisation with all monies re-invested back into the local community.
The Well Communities Social Supermarket is a model which enables residents in Barrow in Furness to access the retail aspect of the social supermarket and our Fairshare Model Food clubs and to be included in The Well Communities Building Better Opportunities (BBO) Project which helps members benefit from the employment and business opportunities that are arising in Barrow in Furness both now and through the longer term delivery of the BBO programme.
This is linked to the Well-fed Food Clubs which provide a sustainable alternative to free food distribution and foodbanks. Through a £3 per week payment, members receive approximately £10 to £15 worth of food each week while reducing food waste by working closely with fareshare North West by collecting the food from the regional Hub in Preston. The Well has built up a very strong membership of marginalised families; most of the postcode areas we serve are listed in the indicies of multiple deprivation. Over 30 tonnes of surplus food has been distributed to date.
The whole model is based on looking upstream and looking behind the actual need for discounted food. Each family has difficulties which mean they need to obtain goods due to some form of financial hardship; the intention is to determine such reasons and help in some way to alleviate these problems. These are then linked to in-house support mechanisms which Include assertive linkage to local statutory and third sector organisations.
Building Recovery and Community Capital
The Well identifies people’s recovery capital, identifies their passions, and works with them to create enterprises. They have had several successful enterprise ideas, the first being The Well itself, but they have also had some failures or learning that were not so successful. To get to the successful Social Supermarket idea we went through a process of ideas and attempts, the first being a catering trailer business, where the Well bought and renovated a trailer and employed a member of our community as he had experience as a chef, got a pitch for the trailer, but the marketing strategy of announcing that we were recovering addicts and alcoholics was the wrong thing to do as in the first year the project was working at a loss. The lesson was that the most important factor about a food trailer is the pitch, and let this business go but kept the company name Well-Fed and started up foodbanks.
The other successful business, “Well maintained” used the employment capital and experience within the Well membership, including carpenters, electricians, plasterers and so on, and renovated our Dolton Road Hub which is now the location for The Social Supermarket.
Conclusion
There were false first steps on the road to creating the Social Supermarket, but the commitment to the principles of peer empowerment, community engagement and CHIME have resulted in a number of successes that contribute to the growth, wellbeing and inclusiveness of the recovery community as an active and vibrant part of the local, lived community. Not all of these enterprises will succeed, but the skill base, dedication and creativity of the recovery community will ensure a net gain and a positive contribution to individual recovery journeys, family inclusion and community connections and growth.