RecoveryBlog
recoveryblog: a blog for recovery advocates!
Our recovery advocacy blog is produced by individuals in recovery! Here you will find commentary and personal discussions on different aspects of addiction recovery and advocacy.
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Faces & Voices of Recovery is seeking an Operations Manager.
This is a full-time home-based position with a competitive annual starting salary- based on experience. Faces & Voices of Recovery offers generous leave and health benefits.
We believe that diversity in experiences, perspectives, knowledge, and ideas fuels creativity, broadens knowledge, and helps drive success. That’s why we’re proud to be an equal-opportunity employer and strive to treat all employees with honesty, dignity, and sensitivity. We welcome all qualified applicants regardless of recovery status, criminal justice history, race, color, national origin, ethnicity, religion, sex, pregnancy, sexual orientation, gender, gender expression or identity, age, disability, veteran status, marital status or any other legally protected class.
To Apply:
A cover letter describing your interest in THIS job and why you’re a good fit is required.
Please make sure your file names contain your first and last name.
Send resume and cover letter to careers@facesandvoicesofrecovery.org.
Job purpose
The Operations Manager supports the Director of Operations and Chief Operating Officer in the development and implementation of strategies to optimize daily operations. The Operations Manager demonstrates leadership & integrity working in alignment with the organization’s strategic goals to support human resources, administration, finance, digital infrastructure, fund development, and events. The Operations Manager will play a collaborative role in developing and implementing systems that increase the quality and efficiency of our work, supporting our ability to grow and expand our mission.
Duties & Responsibilities
- Ensure operational management systems, are managed appropriately and cost-effectively
- Analyze and streamline the company’s processes, identify opportunities for improvement, and develop strategies to enhance productivity and profitability
- Aid in the formation and implementation of standard operating procedures and personnel policies, and contribute to the development and integration of new processes
- Promote justice, diversity, equity & inclusion (J-DEI) initiatives set forth by the organization
- Liaise between organization and accountants to coordinate day-to-day finance operations including processing deposits, payables, reimbursements, invoicing, and audits
- Ensure the maintenance of appropriate financial records and preparation of required financial reports
- Assist with human resources functions to include payroll, on/off-boarding, goal setting and tracking, training, performance management, leaves, benefits, and job descriptions
- Coordinate employee engagement strategies and initiatives that contribute to a thriving organizational culture
- Collaborate interdepartmentally to ensure all departments are working together effectively to achieve the company’s goals
Additional Duties & Responsibilities
- Work jointly with leadership to administer operational policies & procedures
- Troubleshoot and resolve operational issues
- Manage relationships with external vendors and consultants to ensure successful and ongoing delivery of operational capabilities
- Research, cultivate, and maintain relationships with internal & external stakeholders
Qualifications
- Bachelor’s Degree or commensurate experience in business administration, grant-making, program/project management, preferably in a non-profit or philanthropic setting
- At least 3+ years supervisory or managerial experience
- At least 2+ years remote work & virtual platform experience
- Experience in fund development, membership or related field
- Experience with donor databases is highly desirable
- Proficient computer and data management skills, including software such as MS Office Suite, QuickBooks, Salesforce
- Familiarity with human Resources Information Systems (HRIS)
- Strong organizational, administrative, and time- management skills with attention to detail; ability to understand big picture goals and needs and translate them to smaller scale tasks to implement projects with accuracy and efficiency
- Fluency in budgeting, planning, and strategy as well as tracking, reporting, and cash flow • Working knowledge of non-profit audit cycle and process
- Impeccable, integrity and trustworthiness, with an ability to handle sensitive information effectively and confidentially
- Superior attention to detail and excellent organizational, time-management and project management skills
- Demonstrates an understanding of justice diversity, equity, and inclusion (JDEI) and a willingness to grow with the team’s J-DEI journey
- Apt problem-solving skills; ability to think creatively to develop practical solutions and willingness to work effectively both with and without standards, templates, and supervision
- Propensity for teamwork; desire to collaborate with others and ability to engage with diverse people working toward common goals
Salary
- $63,000 to $78,750; commensurate with experience.
Working conditions
Faces & Voices of Recovery employs remote workers who must maintain a home office conducive to optimal work performance and free of distractions. Some projects may require staff to travel. All necessary personal arrangements for travel such as childcare, house care, pet care, etc. should be done on personal time. Local errands, like shipping and mailing, that pertain to work projects should be done during work hours. All staff are required to work and be available during office hours – 9:00 am -5:00 pm ET unless otherwise approved by supervisor.
Physical requirements
Employee must be able to remain in a stationary position 90% of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position frequently communicates with other team members and customers who have inquiries. Must be able to exchange accurate information in these situations. Some occasions may call for moving equipment weighing up to 50 pounds to and from venue locations for various events.
Direct Reports
Operations Assistant, Operations Coordinator; other staff as assigned.
Reminder
Please include resume and cover letter and include your First and Last Name in the title of the documents.
Faces & Voices of Recovery is seeking a Fund Development Manager.
This is a full-time home-based position with a competitive annual starting salary- based on experience. Faces & Voices of Recovery offers generous leave and health benefits.
We believe that diversity in experiences, perspectives, knowledge, and ideas fuels creativity, broadens knowledge, and helps drive success. That’s why we’re proud to be an equal opportunity employer and strive to treat all employees with honesty, dignity, and sensitivity. We welcome all qualified applicants regardless of recovery status, criminal justice history, race, color, national origin, ethnicity, religion, sex, pregnancy, sexual orientation, gender, gender expression or identity, age, disability, veteran status, marital status or any other legally protected class.
To Apply:
A cover letter describing your interest in THIS job and why you’re a good fit is required.
Please make sure your file names contain your first and last name.
Send resume and cover letter to careers@facesandvoicesofrecovery.org.
Job purpose
The Fund Development Manager works closely with the Executive Team and others to develop, implement, and monitor initiatives to grow support for the organization. The Fund Development Manager manages special fundraising events, online donations, individual membership, corporate donations, and grant proposals while building awareness of the contributions and financial needs of Faces & Voices of Recovery. This role is integral to accomplishing the strategic goals and objectives of the overall organization. The Fund Development Manager will be a key liaison to the organization’s stakeholders, supporters, and volunteers. This includes working with leadership and others to identify, cultivate, thank, and steward members, donors, volunteers, and other supporters.
Duties & Responsibilities
Memberships, Donations, Grants
- Coordinate membership program; conduct annual membership drive
- Identify and cultivate prospective donors
- Manage all existing donor relationships by tracking funding status, interests, communications, and opportunities
- Create regular fundraising and membership reports and update internal databases
- Research, cultivate, and maintain relationships with potential donors
- Oversee handling of communications with members, donors, volunteers, and other supporters, including welcome letters, renewals, and donor acknowledgments
- Research and apply for new grant funding opportunities
- Research and apply for corporate sponsorships
- Partner with Public Affairs to implement year-round marketing and communications plans, including special campaigns and initiatives, and update website content
Volunteer Engagement
- Oversee recruitment and onboarding of volunteers and interns
- Organize opportunities for engagement of volunteers
Fundraising Events
- Develop and implement a comprehensive fundraising program
- Coordinate annual and periodic fundraising initiatives
General duties
- Write and maintain up-to-date standard operating procedures for fund development
- Maintain development infrastructure and support functions, including overseeing the donor database and recognition process, establishing fundraising targets, monitoring and evaluating results, and providing regular revenue and cash flow updates on projections versus results
- Develop project planning documents and archive project materials to ensure visibility of project history, current status, and future directions
- Create and manage detailed project schedules and workplans using SharePoint, Salesforce, Excel, and other project management software
- Schedule meetings, develop agendas, document project conversations and follow-up on next steps to ensure completion
Qualifications
- Development professional with passion for healthcare and social justice
- At least 2+ years of experience in nonprofit or philanthropic fund development
- At least 5+ years of programmatic development, community service, and/or non-profit management
- Demonstrated knowledge of practices, policies and procedures related to development and fundraising including specific knowledge of the laws and regulations governing these areas
- Natural collaborator and problem solver with ability to take initiative and work independently
- Strong written and verbal communication skills
- Sound judgement and ability to exercise discretion when dealing with confidential information
- High degree of self-motivation, personal discipline, and integrity
- Demonstrates an understanding of diversity, equity, and inclusion (DEI) and a willingness to grow with the team in our DEI journey
- Demonstrated ability to work collaboratively in a diverse environment
- Excellent analytical and problem-solving skills combined with attention to detail for complex, detail-oriented work
- Ability to work independently, as a team member, and across departmental boundaries in a fast-paced environment
- Flexibility to be organized, productive and effective in a dynamic environment, involved with a variety of simultaneous projects and workflows
- Ability to complete projects according to outlined scope, budget, and timeline
- Excellent computer and data management skills, including software such as Microsoft Office, Zoom, Slack, Salesforce, and SharePoint
Salary
- $63,000 to $78,750; commensurate with experience.
Working conditions
Faces & Voices of Recovery employs remote workers who must maintain a home office conducive to optimal work performance and free of distractions. Some projects may require staff to travel. All necessary personal arrangements for travel such as childcare, house care, pet care, etc. should be done on personal time. Local errands, like shipping and mailing, that pertain to work projects should be done during work hours. All staff are required to work and be available during office hours – 9:00 am -5:00 pm ET unless otherwise approved by supervisor.
Physical requirements
Employee must be able to remain in a stationary position 90% of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position frequently communicates with other team members and customers who have inquiries. Must be able to exchange accurate information in these situations. Some occasions may call for moving equipment weighing up to 50 pounds to and from venue locations for various events.
Direct Reports
None
Reminder
Please include resume and cover letter and include your First and Last Name in the title of the documents.
FOR IMMEDIATE RELEASE
FACES & VOICES OF RECOVERY ANNOUNCES ITS
2023-2025 FEDERAL POLICY & ADVOCACY PRIORITIES
Washington, DC
Faces & Voices of Recovery is honored to continue its work through advocacy and public policy to increase accessibility and remove barriers to recovery support services.
Faces & Voices of Recovery advocates daily for the millions of people in and seeking recovery. For over 20 years they have continued to have important conversations; work with constituents to create equitable services, and create brave spaces for people
impacted by addiction, their friends, family members, and the organizations that work
to support them.
As the new Congressional term has begun, Faces & Voices of Recovery look to the future and building new relationships with decision-makers to prioritize the faces and voices of those in recovery, those using substances, and their families. The 2023-2025 plan highlights the need to expand addiction recovery services and accessibility, remove barriers and nurture social determinants of recovery, and harness the passion and action for
grassroots engagement.
A few priority highlights from the plan include strengthening patient health information safeguards that prevent unauthorized disclosure, diversify funding streams for recovery support services across federal and state agencies, ensure laws and regulation reflect harm reduction principles, and expand Recovery-Ready Workplace (RRW) models including eliminating arbitrary penalties for past criminal convictions.
For more information on Faces & Voices of Recovery please visit http://www.facesandvoicesofrecovery.org.
Emily Porcelli
Marketing and Communications Manager
Faces & Voices of Recovery
(202) 741-9392
eporcelli@facesandvoicesofrecovery.org
“Unlocking the Potential of Recovery Community Organizations and Peer Recovery Support Services is an important call to action on the future of addiction recovery in the United States”, says William L. White, Recovery Historian, and author of Slaying the Dragon: The History of Addiction Treatment and Recovery in America. “If its recommendations are heeded, this seminal report could well be a milestone in the future of recovery community organizations and peer recovery support services.”
The white paper, soon to be released publicly by Faces & Voices of Recovery, demonstrates how the current financing models for peer recovery support services present significant barriers to maximizing the role of the peer workforce in addressing the addiction crisis in the United States. The peer-to-peer relationship impacts health at multiple levels of the socioecological model (i.e., at individual, family, community, and societal levels) and has potential not currently actualized. The inclusion of peer workers has become a best practice and a number of interventions utilizing them demonstrate compelling outcomes. In this report, the authors lay out the key issues underlying the need for action to bring about broad systems change.
“While we recognize the complexity of policy and financing issues, the peer workforce and recovery community organizations that employ them need a paradigm shift now to sustain their invaluable work in communities across America. This report is a must-read for everyone interested in the future of recovery community organizations and peer recovery support services”, says Patty McCarthy, CEO of Faces & Voices of Recovery.
Authors of the white paper are Kenneth D. Smith, PhD, Assistant Professor of Public Health at the University of Tennessee Knoxville, Robin Peyson, MHSA, Owner & Lead Consultant of RLP Consulting, and Sierra Castedo de Martell, MPH, Doctoral Candidate, UTHealth School of Public Health, Austin Regional Campus.
Join Faces & Voices of Recovery at 3-4:30 pm ET on December 1, 2022, for a webinar with the authors, as well as other nationally recognized leaders in the recovery movement. To learn more or register https://facesandvoicesofrecovery.org/event/a-seat-at-the-table-leadership-to-unlock-the-potential-of-recovery-community/
Unlocking the Potential of Recovery Community Organizations and Peer Recovery Support Services will be made available on the Faces & Voices of Recovery website at https://facesandvoicesofrecovery.org/ prior to the event.
Contact
“In the early days of the pandemic during lockdown, I lost three people in one month. With that happening and being in the recovery field, sometimes you wonder if you’ve done enough for someone.” – Pete Walker.
2020 was an unprecedented year. Feelings of uncertainty and dread crept over the general public as COVID-19 broke headlines, further spreading and festering into a full-blown pandemic. The whole world seemed to be turned upside down as everything shut down around us. People lost their jobs, their homes, and their loved ones. Yet while this ongoing pandemic continues to dominate headlines, in the United States there has been another, tangential crisis gripping the country and its communities long before COVID – the addiction and overdose epidemic.
The addiction and overdose epidemic has impacted communities across the country for years now. According to the CDC, there have been close to 841,000 people die from a drug overdose over the span of 20 years from 1999 to 2019. Despite research, advocacy efforts, and attempts to partially mobilize the recovery community, no one was quite prepared for the storm that 2020 would bring across the nation.
The convergence of the COVID-19 pandemic and overdose epidemic led to a spike in overdose deaths, with overdoses hitting an all-time high in 2020. Recently, the CDC released new data showing that for the first time ever, during the ongoing pandemic, overdose deaths had exceeded 100,000 during a twelve-month period . According to the Recovery Research Institute, substance overdose deaths increased the most during the first five months of the pandemic . This can be attributed to most states going into lockdown, leaving many stuck in their homes. The isolation and disconnect experienced during this time often intensified existing mental health and substance use disorders.
Abraham “Pete” Walker of Michigan and Florida, owner of Walker Consulting and Recovery Coaching, reflects upon the challenges he experienced during those early months of the pandemic and lockdown.
“I like to say that with my emotions, I am pretty level keeled. I try to be spiritual and do good. But during lockdown I went into a very dark place”, says Pete.
During this time, as Pete worked for his own LLC and some other recovery nonprofits, he lost three individuals to overdose in just one month. The emotional burden that compounded loss places upon a professional working in recovery support services is tremendous. By being a person in recovery as well, Pete directly understands the challenges that the isolation of the pandemic brought on to so many.
“All of this is like a tornado happening. Maybe some that weren’t necessarily going to get caught up in it are getting swept up. Perhaps some of it comes from isolation and boredom, or from the scares and anxiety of the pandemic. We don’t know what happens to some people or what they might be going through – and COVID really intensified emotions and swept more people up into this tornado.”
This metaphor Pete uses to capture the grim reality of what happened in 2020 hits close to home for many communities across the United States, as this ‘tornado’ touched down and wreaked havoc in nearly every corner of the country. At Healing Transitions in Raleigh, North Carolina, Courtni Wheeler leads the Rapid Responder Team. She began this role at the very start of the COVID pandemic, when most overdoses that Courtni and her team responded to were related to heroin or fentanyl use. However, as lockdowns started, the overdose calls they were responding to shifted to cocaine, pressed pills, methamphetamines, and even marijuana.
Overdoses from marijuana were something Courtni described as ‘simply unheard of’. In fact, the majority of calls her team responded to in those early months of the pandemic were overdoses resulting from substances one wouldn’t typically overdose from. In working alongside Emergency Medical Service (EMS) personnel, Courtni became aware of how overloaded they were with calls, with many of them being related to mental health.
“With the world shutting down and people losing their jobs, mental health crises were going up and so was substance use,” Courtni says. “We all know working in this field that mental health and substance use go hand-in-hand.”
In responding to calls during the pandemic and lockdown, Courtni witnessed just how much COVID was impacting her community and those with substance use disorder.
“For a lot of people. . . the only thing they have as a coping skill – to release those emotions and that stress and anxiety – is to use something to make them feel better,” says Courtni. “People who normally don’t suffer from mental health problems, or those that just have generalized anxiety, are now trying to cope with depression and are turning to substance use to do that.”
Tornadoes don’t impact all communities equally. More marginalized communities don’t have as strong of structures to sustain themselves. When a tornado hits, they are more brutally damaged, even in less severe conditions. They have fewer resources to respond to the disaster crisis and scant reserves to fall back on when their communities lose infrastructure. The convergence of the COVID-19 Pandemic and the addiction and overdose epidemic— what is known as a ‘syndemic’ —has not impacted all communities equally. We need to address the long-standing deficits and historic gaps that have been exposed by the crises that have unfolded across all our communities.
The syndemic has also taken its toll on the first responders that millions rely on each day. In many communities across the country, EMS first responders were already answering large volumes of calls related to overdoses. The COVID-19 pandemic just created even more of a burden. Anxieties over getting and spreading COVID to their families, coupled with the stress and increasing number of calls became almost unbearable for most. Many first responders interviewed for this article expressed experiencing compassion fatigue and had an internal conflict of wanting to help, but not feeling that compassion towards individuals who were overdosing. This internal struggle and burnout were something that they each had to cope with and work through, as they navigated through their emotions and the toll of being on the front lines of both crises.
The substance use care system was already deep into what would be considered a severe workforce crisis, simmering for over at least the last two decades. In 2019, the Annapolis Coalition released a report commissioned by SAMHSA on our pre-COVID workforce crisis. It was estimated then that there was a need for 1,103,338 peer support workers and 1,436,228 behavioral health counselors, as part of the 4,486,865 behavioral health workers conservatively anticipated at the time of this report to meet the current need . However, it is even worse now. Recovery support systems have suffered from inconsistent funding and low compensation, and the result has been devastating. A recent occurrence has been individuals all over the country walking out of their jobs in what has been dubbed ‘The Great Resignation of 2021’. We are witnessing some recovery programs with 100% turnover of peer staff. The loss of recovery infrastructure at a time of greatest need is unsustainable. To rebuild, we must create a trauma and recovery-informed substance use disorder service system that is inviting for people to work in, focused on long-term healing and inclusive of the recovery community in all its diversity.
A fundamental facet of how communities successfully respond after a disaster includes meaningful inclusion of all the members of that community in the rebuilding process. The first responder and recovery workforce have been working in this dynamic of assisting communities even as their own support systems have been ravaged. We must address the needs of first responders and peer workers in ways that foster healing at the individual and community level with stable funding at both the federal and state levels. A good start to this would be supporting the ten-percent recovery support set-aside in our federal Substance Abuse Prevention and Treatment Block Grant (SABG).
The Substance Abuse Prevention and Treatment Block Grant (SABG) enables states and jurisdictions to provide prevention, treatment, and recovery support services. This federal funding allows programs to plan, implement, and evaluate activities related to substance use. Grantees are required to spend at least 20% of SABG dollars on primary prevention strategies. Currently, a similar carve-out for recovery support services is in discussion for the federal FY2022 budget. Fondly referred to as the Recovery Set-Aside, this new dedicated funding would require Grantees to spend at least 10% of SABG dollars on recovery services and strategies to strengthening recovery community organizations, collegiate recovery programs, recovery residences, and other peer recovery programs for substance use. Supporting and advocating for the Set-Aside is just one important step towards ensuring states can use these much-needed resources to support grassroots recovery community efforts in a sustainable and inclusive manner. Communities across the country depend on it, including yours.
Washington, DC
Faces & Voices of Recovery, a national advocacy organization and staple in the recovery community since 2001, is proud to further the work and dedication of International Recovery Day (IRD). Assuming responsibility of International Recovery Day – formerly International Recovery Day, Inc. – and all its assets, Faces & Voices will now lead and manage the continuation of this incredible event and its movement into the future.
In 2019, John Winslow founded International Recovery Day, Inc. as an organization and event dedicated to promoting all recovery pathways from substance use disorders and educating the public on the value of recovery. Celebrated the 30th of September (Recovery Month), International Recovery Day is an opportunity to celebrate recovery with countries from across the globe! Although International Recovery Day, Inc. will no longer operate, the annual celebration remains. Entering its third year, Faces & Voices will continue this international celebration by working with organizations, entities, and enthusiastic supporters of recovery to illuminate monuments and structures in purple across the world on September 30th.
Founder, and former owner of International Recovery Day, John Winslow, shares his excitement for this transition, “From its earliest inception, I have pondered how best to ensure the continuity and growth of International Recovery Day… I felt an increasing recognition of the need to find and establish a solid home base for this new and tender venture that held the potential to impact millions. I feel confident this transition will ensure continuity of our annual global event and expand addiction recovery awareness and involvement to a much larger scale. It just feels right.” IRD blends seamlessly into Faces & Voices core service – advocacy. Continuing the tradition of International Recovery Day embraces Faces & Voices mission to change the way addiction and recovery are understood and embraced through advocacy, education, and leadership.
Faces & Voices is ecstatic for this opportunity to heighten international awareness for recovery. “International Recovery Day has demonstrated that the global recovery movement has incredible power and provides a vital connection for millions around the world. We’re sincerely grateful for John Winslow’s leadership and vision for IRD. We’re honored to coordinate the annual observance and raise awareness for all recovery pathways from all addictions. We aim to engage individuals in every country around the world as a way to honor those in recovery and provide hope for those still struggling with addiction”, says Patty McCarthy, Chief Executive Officer, Faces & Voices of Recovery.
International Recovery Day demonstrates the immense impact addiction recovery has on the world around us. From Niagara Falls in New York to Google Headquarters in California, and landmarks across the world lit purple on a single day to acknowledge recovery shows the tremendous affect that substance use disorder and recovery has on communities.
International Recovery Day’s website – internationrecoveryday.org also provides space for people across the world to launch virtual fireworks on September 30th, to symbolize the hope and help that is offered through different recovery pathways and allow people to celebrate their own recovery – in a way that’s unique to them – and yet still a small part of a greater whole.
Advancing IRD’s accelerated progress requires a revitalized sense of community from person-to-person gatherings or screen-to-screen hangouts, “around the world, the recovery movement is gaining traction and depth. We are thrilled to continue International Recovery Day and support equitable access to recovery for any human being who wants it. At Faces & Voices, we envision a global recovery movement that knows no bounds, borders, or barriers”, says Phil Rutherford, Chief Operating Officer, Faces & Voices of Recovery.
Whether anyone or any group participate launching virtual fireworks or illuminating landmarks and buildings purple, International Recovery Day reminds us that “Recovery is for Everyone” and engaging and celebrating recovery extends well beyond a single person.
Thank you for supporting us in our efforts and advocacy for a brighter future for all.
For more information, visit internationalrecoveryday.org and www.facesandvoicesofrecovery.org
Emily Porcelli, Marketing and Communications
Faces & Voices of Recovery
202-741-9392