Project Coordinator – Accreditation and Membership Services

Project Coordinator – Accreditation and Membership Services

Are you passionate about peer recovery support services? Do you like working with different organizations and learning about how they are making an impact in their community?  Are you great at managing multiple projects? Faces & Voices of Recovery is expanding our team by hiring a full-time home-based Project Coordinator.

This is a full-time home-based position with a competitive annual starting salary- based on experience. Faces & Voices of Recovery offers generous leave and health benefits.

We believe that diversity in experiences, perspectives, knowledge, and ideas fuels creativity, broadens knowledge, and helps drive success. That’s why we’re proud to be an equal opportunity employer and strive to treat all employees with honesty, dignity, and sensitivity. We welcome all qualified applicants regardless of recovery status, criminal justice history, race, color, national origin, ethnicity, religion, sex, pregnancy, sexual orientation, gender, gender expression or identity, age, disability, veteran status, marital status, or any other legally protected class.

TO APPLY:

Cover letter describing your interest in THIS job and why you’re a good fit is required.

Send resume and cover letter to the link below

Job purpose

Project Coordinators work alongside Senior Project Coordinators to assist in arranging the logistics of a project(s). They work with team members to create a project timeline, set goals and determine what elements are needed to complete the project. They will assist with all the moving parts of the project to ensure that it stays on schedule. Project Coordinators use software to track progress, they assist in coordinating subcontractors, ordering supplies, scheduling meetings and assist with payments related to the project.

Specific Focus Area

This position focuses on providing support for new and emerging recovery community organizations and recovery support providers pursing accreditation.  Knowledge of best practices and national standards for the delivery of peer recovery support services in the areas of advocacy, education and recovery support services is essential to the success of this position.

Duties and responsibilities 

  • Assist Programs team to manage all new and existing project opportunities
  • Assist Programs team in curricula development, updates and editing
  • Research and evaluate training design programs
  • Assist Programs team with technical assistance requests
  • Assist with marketing organization-wide programs
  • Create content for marketing and distribution
  • Maintain online resources and project webpages
  • Assist in company brand consistency throughout programs
  • Assist with coordinating newsletters and external communication for programs and projects
  • Assist with coordinating and communicating with project committees
  • Other duties as assigned

 Additional Specific project responsibilities  

  • Answer phone and emails and respond to requests for information and resources in a timely manner 
  • Contribute to organizational milieu of providing excellent customer service 
  • Record all pertinent information and project interaction in online customer relations manager 
  • Maintain project files in online file storage system  
  • Host all virtual meetings through the Zoom platform  
  • Assist in updating program websites as needed  
  • Schedule conference calls and meetings; record meeting notes  
  • Ensure timely and clear communication for all matters related to the projects  
  • Assist with collecting project data and preparing reports  
  • Other administrative duties 

Qualifications 

 Education 

  • Bachelor’s degree preferred; Associate (AA) or equivalent technology support or project management experience required

Specialized Knowledge

  • Familiarity with peer recovery support services best practices and national standards
  • Familiarity of best practices for training and technical assistance and adult learning models

Skills

  • Ability to manage multiple projects, schedules and faculty
  • Ability to translate complex problems and concepts in training
  • Experience working with email marketing programs
  • Experience in WordPress (preferred)
  • Proficient in Microsoft Office Suite
  • Experience with Salesforce a plus
  • Superior internet research skills
  • Excellent interpersonal, organizational, and written/oral communication skills

Other characteristics such as personal characteristics 

  • Willing to travel
  • Ability to manage multiple projects, schedules and staff
  • Strong commitment and enthusiasm for recovery advocacy and the people and groups we serve around the country
  • Must be a self-starter with the ability to work independently and as a team.

Professional Certification 

None required 

Experience 

  • Training facilitation and design experience preferred
  • Experience in remote work and virtual platforms
  • Project management experience required

 Working conditions 

Faces & Voices of Recovery employs remote workers, but projects may require staff to travel. All necessary personal arrangements for travel; childcare, house care, etc. should be done on staff personal time. Errands, like shipping and mailing, that pertain to projects can be done during work hours. All staff are required to be reached during office hours – 9-5 ET unless discussed otherwise with supervisor.

 Physical requirements 

Must be able to remain in a stationary position 90% of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position frequently communicates with customers who have inquiries. Must be able to exchange accurate information in these situations. Some occasions may call for moving equipment weighing up to 50 pounds to and from venue locations for various event’s needs.