Leadership Program Coordinator

Leadership Program Coordinator

This is a full-time home-based position with a competitive annual salary ranging from $50,000 to $60,000.

Faces & Voices of Recovery offers generous leave and health benefits.

We believe that diversity in experiences, perspectives, knowledge, and ideas fuels creativity, broadens knowledge, and helps drive success. That’s why we’re proud to be an equal opportunity employer and strive to treat all employees with honesty, dignity, and sensitivity. We welcome all qualified applicants regardless of recovery status, criminal justice history, race, color, national origin, ethnicity, religion, sex, pregnancy, sexual orientation, gender, gender expression or identity, age, disability, veteran status, marital status or any other legally protected class.

TO APPLY: 

Cover letter describing your interest in THIS job and why you’re a good fit is required. 

Send resume and cover letter to careers@facesandvoicesofrecovery.org

 Job purpose 

The Leadership Program Coordinator coordinates all aspects of Faces & Voices of Recovery leadership development activities, including facilitating training, developing curricula, and providing technical assistance. Specifically, the Leadership Program Coordinator oversees the expansion of Recovery Ambassador trainings, Recovery Leadership Forums and related activities across the nation. This position is responsible for engaging diverse community members, mentoring new leaders, and working collaboratively with team members to advance recovery advocacy and education activities aligned with the organization’s strategic goals and objectives.

 Duties and responsibilities 

  • Facilitate trainings and support co-facilitators (Adjunct Faculty)
  • Update, revise and create curricula for trainings, forums, and webinars.
  • Create facilitators manuals and conduct Training of Facilitators
  • Research and evaluate training design programs
  • Assist with technical assistance requests
  • Assist with marketing leadership development programs
  • Create publications and materials for distribution
  • Write blogs, articles and position papers
  • Maintain related online resources and program webpages
  • Other duties as assigned

Additional Responsibilities 

  • Answer phone and emails and respond to requests for information and resources in a timely manner
  • Contribute to organizational milieu of providing excellent customer service
  • Strong aptitude for technology required
  • Proficient in Microsoft Office Suite, including SharePoint
  • Assist in company brand consistency throughout programs
  • Record all pertinent information and project interaction in online customer relations manager (Salesforce)
  • Host virtual meetings through the Zoom platform
  • Schedule conference calls and meetings; record meeting notes
  • Ensure timely and clear communication for all matters related to the program
  • Assist with collecting project data and preparing reports
  • Other administrative duties

Qualifications 

Experience

  • Training facilitation and design experience required
  • Experience in remote work and virtual platforms
  • Project management experience required

 Specialized Knowledge 

  • Proficient in educating others about skills and qualities of effective leaders.
  • Thorough understanding of servant leadership and community organizing.
  • Familiarity with recovery community organization best practices and standards
  • Familiarity of best practices for training and technical assistance and adult learning models

 Skills 

  • Ability to manage multiple projects, schedules and faculty
  • Ability to translate complex problems and concepts in training
  • Excellent interpersonal, organizational and written/oral communication skills
  • Proficient in Microsoft Office Suite, including using SharePoint for file management
  • Superior internet research skills
  • Experience with Salesforce a plus

Other characteristics such as personal characteristics 

  • Strong commitment to social justice advocacy
  • Strong commitment and enthusiasm for recovery advocacy and the people and groups we serve around the country
  • Must be a self-starter with the ability to work independently and as a team.
  • Ability to work from a suitable home office- free from distractions
  • Willing to travel

Education

  • Bachelor’s degree preferred; Associate (AA) or equivalent project management experience required 

Professional Certification 

  • None Required

Working conditions 

Faces & Voices of Recovery employs remote workers, but projects may require staff to travel. All necessary personal arrangements for travel; childcare, house care, etc. should be done on staff personal time. Errands, like shipping and mailing, that pertain to projects can be done during work hours. All staff are required to be reached during office hours – 9-5 ET unless discussed otherwise with supervisor.

 Physical requirements 

Must be able to remain in a stationary position 90% of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position frequently communicates with customers who have inquiries. Must be able to exchange accurate information in these situations. Some occasions may call for moving equipment weighing up to 50 pounds to and from venue locations for various event’s needs.