2023 Annual Report
Faces & Voices of Recovery is dedicated to advancing peer support services and recovery efforts everywhere.
From Recovery Capital Popups and technical assistance to national conferences and educational campaigns, we keep ourselves moving toward progress.
A Message from the CEO
We are proud to share the transformative work Faces & Voices of Recovery did in 2023.
Our dedicated board, staff, and Alliance members worked hard to advance our mission. From spearheading advocacy initiatives to featuring voices of recovery with our podcast series Recovery Stories Have Power, we have focused on ways we can make positive change.
Recovery Data PlatformTM, our innovative data capture technology, broadened its reach and made recovery community resources even more accessible with a new user-friendly app. (RecoveryNet is currently in beta testing and will be widely available later in 2024.)
Through strategic alliances and partnerships, we led peer recovery-focused events and made educational opportunities available to thousands of individuals eager to do more in their communities across the nation.
We also remained committed to making diversity, equity, and inclusivity a foundational piece of our organization’s ethos. We continue to be teachable and intentional in how we show up for DEI, acknowledging that there will always be chances to learn and grow.
Responding to a request for higher inclusivity of diverse recovery-focused organizations, the Alliance for Recovery-Centered Organizations, formerly known as the Association of Recovery Community Organizations (ARCO), was launched.
Faces & Voices also created a first-of-its-kind national RCO certification. This new certification, along with our Council on Accreditation of Peer Recovery Support Services (CAPRSS), cements our already-high standards for peer support service delivery.
We are thrilled to see our membership grow as we adapt to the changing landscape of recovery advocacy and peer support services.
Looking ahead, we renew our commitment to promoting hope, healing, and health in the recovery community.
Thank you for your continued support.
Warmly,
Advocacy
Public Voice
Regulatory Influence:
- We shaped 6 key regulations, including:
- Protecting patient privacy (42 CFR Part 2).
- Ensuring Medicaid and CHIP comply with mental health parity.
Legislative Advocacy:
- We contributed to 20 bills, influencing:
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- Removal of the drug felony ban from SNAP/TANF benefits.
- Support for the Second Chance Act and the Modernizing Opioid Treatment Access Act (MOTAA).
- Endorsement of acts like TREATS, CARE, and other supportive policies.
Community Outreach & Engagement
- We facilitated September's Recovery Month Luncheon.
- We co-hosted the Walk for Recovery in Washington, D.C. with SAMHSA.
- We spoke transparently about mental health and substance use disorders.
- We supported actionable change toward a more effective and empathetic healthcare system.
"I really appreciate Faces & Voices and the amazing work you do, and the leaps and bounds we've seen when it comes to the discussion of peer support and the need for preventative measures when it comes to substance use. Please keep fighting with Faces & Voices of Recovery."
— Donald Whitehead
National Coalition for the Homeless
2023 Recovery Month Kick-off Luncheon
Contracts & Revenue
Contract Revenue
Historical Operating Revenue
➤ Fun Fact:
When Faces & Voices won its first contract with the State of Florida in 2018, there were only 5 Recovery Community Organizations (RCOs) across the entire state.
As a direct result of the grassroots organizing, training, and resources we’ve provided since that time, Florida now has 38 RCOs.
Information Technology
The Recovery Data Platform (RDP) is the key to unlocking the transformative power of data in recovery, empowering organizations and professionals to make informed decisions, showcase their impact, and drive positive change in the lives of individuals on the path to recovery.
RDP analyzes data to identify specific vital signs and hallmarks of systemic recovery on local, regional, and national scales. The platform's reports provide valuable insight and analytics required for funding and growth.
By the Numbers:
| Support requests completed | 1,933 |
| Demonstrations provided | 124 |
| New organizations added | 28 |
| Recovery Data Platform active users | 1,141 |
| 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|
| Recovery capital assessments completed by year | 825 | 2,694 | 5,540 | 8,845 |
| Participants created by year | 20,081 | 2,694 | 5,470 | 8,845 |
| Recovery coaching engagement sessions by year | 67,731 | 69,099 | 81,351 | 112,767 |
Justice, Diversity, Equity, & Inclusion (J-DEI)
Faces & Voices actively increased J-DEI practices in its work. We have partnered with BothAnd Partners to increase our J-DEI Impact and growth.
As an organization, we:
- Recruited new board members to focus on J-DEI.
- Created a standard process for orientation and onboarding.
- Developed interview questions to address J-DEI and recovery for new staff.
- Provided opportunities for all staff to train in the six-part series on Foundations of Racial Equity.
- Made the J-DEI Task Group an official J-DEI Board Committee with co-chairs.
- Started a bi-annual board and staff meeting series.
- Completed an Organizational Culture Assessment Process with staff and board members.
- Conducted 12 monthly internal J-DEI trainings facilitated by BothAnd Partners.
- Partnered with BothAnd Partners to provide racial equity facilitation training for over 30 staff, board members, and external stakeholders.
- Sold out the Equity Dinner event.
Media
Recovery Stories Have Power Podcast
The Recovery Stories Have Power podcast, hosted and produced by Oliver Books, features authentic, down-to-earth conversations with recovery experts, advocates, and allies.
Our pilot season had impressive reach, touching peer support specialists, treatment professionals, people working at Recovery Community Organizations (RCOs), individuals in recovery, family and friends impacted by addiction, and more.
Social Media
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up 154% from 20220
up 89.2%% from 20220
up 91.2%% from 2022Signature Events
Who attends RLS?
This event celebrates an important recovery advocacy milestone. Faces & Voices is honored to carry the innovative spirit of the 2001 St. Paul Summit forward more than 20 years later.
Recovery Leadership Summit attendees come from all across the nation. They represent advocacy groups, recovery community organizations, recovery housing, high school and collegiate recovery programs, universities, State and Federal government, prevention organizations, national alliances, the healthcare industry, and mental health and substance use treatment agencies.
Annual Attendance:
| Year | Attendee |
|---|---|
| 2023 | 427 |
| 2022 | 344 |
| 2021* | 322 |
| 2020* | 306 |
| 2019 | 217 |
*virtual
Trainings & Programs
Faces & Voices of Recovery made a pivotal change in transforming its membership program from the Association of Recovery Community Organizations into the Alliance for Recovery-Centered Organizations. ARCO’s reach and impact has expanded, broadened, and become more inclusive.
By the Numbers:
| Membership applications received | 55 |
| New members, including 3 culturally-specific members focused on LGBTQIA2S+ | 22 |
| Recovery leadership support group meetings | 30+ |
| All-member calls | 12 |
| Total Members at end of year | 205 |
| Virtual Learning Community Webinar Attendees | 207 |
| Organizations in the Pipeline | 75 |
| Total Organizations Accredited or Reaccredited | 26 |
| New Organizations in the Pipeline | 9 |
| Total States Represented | 24 |
Training Ratings
Board of Directors
"It’s an honor to serve on the Faces and Voices Board of Directors because Faces & Voices is one of the most noble endeavors - to support an individual in recovery, to support a community and nation to be recovery ready.
Faces and Voices of Recovery continues vital work supporting recovery across America. This fiscal year was no different. We accomplished so much supporting recovery community organizations and recovery policies thru our advocacy and partnerships."
David Mineta
